Questions, answered.
Fittingly.
Do guests need an app or a phone number?
No. Anyone in the rental lifts the receiver and the concierge answers. That’s the whole interface — which is exactly why kids and grandparents love it.
What does it actually know?
Everything you teach it in a 15-minute setup: house FAQs, your pasted house manual, your favorite local spots — plus nearby essentials like pharmacies and grocery stores.
What happens when it doesn’t know?
During your transfer hours it can ring you directly (you hear a whisper first, so you know it’s a guest call). Otherwise it takes a message, you answer from the dashboard, and it can even call the guest back with your answer.
What about emergencies?
It tells guests to hang up and dial 911, then alerts you immediately. It never plays hero.
How does the upsell money work?
Payments go through your own Stripe account — directly to your bank. We take 0%.
Is it hard to install?
Plug it into power. We pre-load your WiFi before shipping. Changing your WiFi? Update it in the dashboard before you switch and the phone reconfigures itself — if the network already changed, support will get you reconnected.
Are calls recorded?
Calls are transcribed so you can read them in your dashboard, and every box includes a printed notice card to place by the phone. You control how long transcripts are kept (1–24 months).
What if I have multiple properties?
One phone and one subscription per property, all in one dashboard. Co-hosts and property managers get their own logins with limited permissions.
Still curious? The fastest answer is the product itself.
Call the demo line